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Tip: Post-peak “Reset & Capture” Session Within 72 Hours to Harvest Lessons and Preserve Talent

Tip: Post-peak “Reset & Capture” Session Within 72 Hours to Harvest Lessons and Preserve Talent

The last festive season shipment has left the building. The sales dashboards are glowing green. A...

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Q: Which KPI mix best predicts workforce stress before a breakdown?

Q: Which KPI mix best predicts workforce stress before a breakdown?

In the intense pressure cooker of the Q4 festive season, an operational breakdown—a sudden ...

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Labour Churn & Service Levels: What the Numbers Tell You (One-Slide Insight)

Labour Churn & Service Levels: What the Numbers Tell You (One-Slide Insight)

It’s late September. As a senior leader, your focus is squarely on the massive operational ...

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The Head of Fulfilment at Flipkart on Maintaining Order Accuracy Under Volume Stress

The Head of Fulfilment at Flipkart on Maintaining Order Accuracy Under Volume Stress

It’s late September in Mumbai, and across India, the entire e-commerce ecosystem is in its ...

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Reverse Logistics at Scale: Returns, Reworks & Reputation During the Festival Aftermath

Reverse Logistics at Scale: Returns, Reworks & Reputation During the Festival Aftermath

Picture the scene. It’s early November, and the Q4 festive sales numbers are in. The leader...

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Tip: Bundle Decisions into 3-Minute “Ops Pulses” Every 4 Hours During Peaks

Tip: Bundle Decisions into 3-Minute “Ops Pulses” Every 4 Hours During Peaks

It's late September. The festive season freight train is no longer in the distance; you can feel ...

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Executive Q&A: Mastering Facility Safety for the Festive Rush

Executive Q&A: Mastering Facility Safety for the Festive Rush

It’s late September 2025. For India’s retail and commercial hubs, this is the final l...

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Inventory Buffering: Optimal Days of Cover for Q4 (A Visual Guide for Indian Supply Chains)

Inventory Buffering: Optimal Days of Cover for Q4 (A Visual Guide for Indian Supply Chains)

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How a Logistics VP Built a Scalable Seasonal Talent Pipeline in 6 Weeks

How a Logistics VP Built a Scalable Seasonal Talent Pipeline in 6 Weeks

For any senior HR leader in India, the calendar tells a familiar, stressful story. As August roll...

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The Operations War Room: Governance, Data & Decisioning for India's Q4 Frenzy

The Operations War Room: Governance, Data & Decisioning for India's Q4 Frenzy

The air is thick with anticipation. It’s that time of the year again. The festive lights ar...

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Tip: Run a “Micro-Drill” - 90-minute simulation of a peak-hour surge

Tip: Run a “Micro-Drill” - 90-minute simulation of a peak-hour surge

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Q: When should we trigger our contingency workforce plan?

Q: When should we trigger our contingency workforce plan?

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Cost of Overtime vs. Contingent Hiring: A Visual Cost-Breakdown for Q4

Cost of Overtime vs. Contingent Hiring: A Visual Cost-Breakdown for Q4

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From SKU Rationalization to Faster Turnaround - Voice of a Tata Motors Logistics Leader

From SKU Rationalization to Faster Turnaround - Voice of a Tata Motors Logistics Leader

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Designing Retail & Fulfilment Spaces for Predictable Peak Performance

Designing Retail & Fulfilment Spaces for Predictable Peak Performance

The way we design our retail and fulfilment spaces is fundamentally flawed. We build rigid, perma...

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Tip: Pre-stage a “Floating Rapid Response” Team Two Weeks Before Peak Windows

Tip: Pre-stage a “Floating Rapid Response” Team Two Weeks Before Peak Windows

The festive season forecast is done. The shifts are planned. But you know that no plan ever survi...

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Q: How do we keep urban fulfilment hubs operating at 99% uptime during festival peaks?

Q: How do we keep urban fulfilment hubs operating at 99% uptime during festival peaks?

With the festive season just weeks away, this is the critical question facing operations leaders ...

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Peak-Season Staffing vs. Order Spikes: A One-Page Visual (Trend Snapshot)

Peak-Season Staffing vs. Order Spikes: A One-Page Visual (Trend Snapshot)

Every year, Q4 presents the same paradox for India's business leaders. It’s the quarter we ...

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How Reliance Retail’s Head of Workforce Plans for a 3x Surge in Peak-Season Footfall (An Interview)

How Reliance Retail’s Head of Workforce Plans for a 3x Surge in Peak-Season Footfall (An Interview)

The Indian festive season is less a season and more a force of nature. For a giant like Reliance ...

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Beyond the Last Mile: Fortifying Your Entire Supply Chain for India's Billion-Consumer Festive Season

Beyond the Last Mile: Fortifying Your Entire Supply Chain for India's Billion-Consumer Festive Season

The air is already buzzing. Soon, the festive lights will be up, and India’s billion-plus c...

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Your Vendor Contracts Are Exposed: The One Clause to Add Before the Next Labour Law Change

Your Vendor Contracts Are Exposed: The One Clause to Add Before the Next Labour Law Change

India's labour laws are in a state of constant evolution. For any Head of Legal or Procurement in...

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Q: Can third-party warehousing be trusted for mission-critical inventory?

Q: Can third-party warehousing be trusted for mission-critical inventory?

This question keeps COOs and VPs of Operations up at night. From a head office in Mumbai, the bus...

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Still Running Week-Long Training? The Data Shows Why 5-Hour Modules Deliver Faster ROI.

Still Running Week-Long Training? The Data Shows Why 5-Hour Modules Deliver Faster ROI.

The annual training calendar is on your desk. The operations team is demanding better-skilled sta...

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"The Robots Weren't the Hard Part": An Automation Lead’s Lessons From a 24/7 Smart Campus

When Rajesh Kumar was tasked with leading the smart facility automation rollout for a massive, 24...

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The BKC Boardroom Question: Is Your Outsourcing Strategy Stuck in 2005?

The BKC Boardroom Question: Is Your Outsourcing Strategy Stuck in 2005?

In a city like Mumbai, where business moves at the speed of the local train, standing still is th...

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Ditch the Hour-Long Meeting: How to Run a Daily Huddle That Actually Works in 30 Minutes

Ditch the Hour-Long Meeting: How to Run a Daily Huddle That Actually Works in 30 Minutes

Let's be honest. Does this sound familiar? It’s 4 PM at your plant here in Mumbai. The dail...

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Q: What’s the single most effective lever to protect peak-season SLAs?

Q: What’s the single most effective lever to protect peak-season SLAs?

As we sit here in late August, every supply chain leader in India is asking this exact question. ...

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The Revolving Door is Costing You More Than You Think: The Attrition Curve for Indian Warehouses

The Revolving Door is Costing You More Than You Think: The Attrition Curve for Indian Warehouses

It’s late August here in Chennai, and for any Head of HR or VP of Operations, the pressure ...

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"We Weren't Buying Services, We Were Renting Bodies": A Procurement Head’s Playbook for Strategic Partnerships

For anyone in procurement or finance in India, the scene is all too familiar. The end of the quar...

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Beyond Smart Buildings: The Unified Operating Model for Zero-Loss Facilities

Beyond Smart Buildings: The Unified Operating Model for Zero-Loss Facilities

For any COO or Head of Facilities, it’s a scenario that’s both familiar and dreaded. ...

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That Recurring Delay? Here’s How to Find Its Root Cause in 90 Minutes.

That Recurring Delay? Here’s How to Find Its Root Cause in 90 Minutes.

It’s 3 PM on a Wednesday. You’re walking the floor of your plant in Manesar, and you ...

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Q&A: How Can Our Facilities Team Hit Sustainability Goals Without a Bigger Budget?

Q&A: How Can Our Facilities Team Hit Sustainability Goals Without a Bigger Budget?

The pressure is on. The board wants a glowing ESG (Environmental, Social, and Governance) report,...

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Still Just Cutting Costs? The Outsourcing Maturity Curve Most Indian Businesses Get Stuck On

Still Just Cutting Costs? The Outsourcing Maturity Curve Most Indian Businesses Get Stuck On

Let’s be honest. For the last two decades, the word ‘outsourcing’ in the Indian...

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"The End of 'Maybe Tomorrow'": How a Logistics CIO Is Using Digital Twins to Master ETA Accuracy in India

If you're in the Indian logistics game, you know the phrase all too well. You ask a driver for an...

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The Three Pillars of a Modern Workforce Architecture

The Three Pillars of a Modern Workforce Architecture

The traditional view of a workforce in India was simple. You had permanent employees on your payr...

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One Roster Fix That Improves Productivity Overnight

One Roster Fix That Improves Productivity Overnight

If you're a Plant Manager or HR Head, you know the scene all too well.

On Monday, the ord...

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Q: When should a large enterprise move from transactional FM vendors to strategic operations partners?

Q: When should a large enterprise move from transactional FM vendors to strategic operations partners?

This is a question we hear a lot from operations leaders in India. For decades, the model for fac...

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Realities of Space: 3 Metrics That Predict Warehouse OEE (Visual)

Realities of Space: 3 Metrics That Predict Warehouse OEE (Visual)

If you're a COO or Head of Logistics in India, you know the pressure is on. Warehouse rental rate...

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How a Warehouse Ops Head Cut Turnover by 40% During Peak Seasons (An Insider Profile)

How a Warehouse Ops Head Cut Turnover by 40% During Peak Seasons (An Insider Profile)

Let’s be honest. For anyone managing a large-scale warehouse or fulfilment centre in India,...

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From Corridors to Competitive Moats: Leveraging Integrated Logistics & Manpower for Industrial Growth

From Corridors to Competitive Moats: Leveraging Integrated Logistics & Manpower for Industrial Growth

Let’s talk about a familiar sight for any supply chain leader in India. A brand new, state-...

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FMCG Warehousing: Mastering High-Turnover Inventory Management

FMCG Warehousing: Mastering High-Turnover Inventory Management

In the fast-paced world of Fast-Moving Consumer Goods (FMCG), efficient warehouse management is c...

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The Ultimate Guide to Fashion Warehousing: Protecting  and Managing Your Garment Inventory

The Ultimate Guide to Fashion Warehousing: Protecting and Managing Your Garment Inventory

In the fast-paced world of fashion, proper warehousing is crucial for maintaining product quality...

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Bulk Commodity Storage: Advanced Solutions for Grain,  Sugar, and Agricultural Products

Bulk Commodity Storage: Advanced Solutions for Grain, Sugar, and Agricultural Products

In the dynamic world of agricultural commodities, proper storage is crucial for maintaining produ...

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Grocery Warehousing in 2024: Cold Chain Innovation and Food Safety Standards

Grocery Warehousing in 2024: Cold Chain Innovation and Food Safety Standards

In the ever-evolving landscape of food distribution, grocery warehousing stands at a critical int...

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Warehousing and Storage: The Backbone of Efficient Supply Chain Management

Warehousing and Storage: The Backbone of Efficient Supply Chain Management

In today's fast-paced business landscape, effective warehouse storage is more critical than ever....

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What is Commercial Housekeeping? Keeping Businesses Spotless and Efficient

What is Commercial Housekeeping? Keeping Businesses Spotless and Efficient

In ...

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 How Does Integrated Logistics Work? Unlocking Efficiency in the Modern Supply Chain

How Does Integrated Logistics Work? Unlocking Efficiency in the Modern Supply Chain

In to...

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What Are Warehouse Management Systems? A Comprehensive Guide for Modern Businesses

What Are Warehouse Management Systems? A Comprehensive Guide for Modern Businesses

In today's fast-paced b...

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What is Facility Management?

What is Facility Management?

Facil...

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